New feature: Remove from All Groups
Dec. 13, 2016
If someone wants to leave your service, you can:
1. Set up a keyword trigger, like Quit or Stop to start a flow.
2. In the flow, you can thank the person for their participation, and have them confirm they want to leave.
3. In the flow, select the Remove contact from a group Action, then check the box near Remove from All Groups. This is an alternative to listing all possible groups in which a contact might belong (e.g. U-Reporters below).