RapidPro Feature Update: Outbound media now supported

March 23, 2017


This blog is a modified version of an article that was posted on the TextIt blog.

RapidPro now supports both outbound and inbound media on channels Facebook, Twitter, Telegram and Twilio.

How to add media 

To add an image or video to a message, simply open up the action editor and click the paperclip icon.

medium_0.png

Then, upload your file and continue building!

Considerations

  • Outgoing media is displayed in-app for Facebook Messenger, Telegram and Twilio channels, but converted to a link for others. 
  • Twilio only supports MMS in the US and Canada, and will convert a picture message into an SMS with linked media when sending to MMS-incompatible numbers.
  • Twilio will also automatically resize the images you send to meet your contacts' carriers' requirements. 
  • Image attachments are limited to 500KB while video attachments are limited to 20MB.