What sets RapidPro apart from other software platforms is that anyone anywhere in the world can design, implement, manage, modify, and analyse a complex interactions with millions of mobile users in real-time without technical assistance from a software engineer. Plus, RapidPro is a free and open source software!


Channels_Blue.png

Channels are used to send and receive messages. This includes SMS, voice, and social media. New channels are always being added to RapidPro.


Flows_Blue.png

Flows let you see how RapidPro end-users will move through the a set of interactions based on their responses to your questions. With Flows, anybody can create complex text and voice applications without technical assistance from a programmer.


Messages_Blue.png

Messages work like email, so you can see incoming and outgoing messages whether or not they're attached to a flow and label them accordingly. You can do this with individuals or groups of people defined by specific characteristics.


Contacts_Blue.png

Contacts are created any time a user with a unique phone number or account ID interacts with the system, but contacts can also be imported or added individually. New Contact Fields can be created to build a profile for your users.


Analytics_Blue.pngAnalytics display the data generated by interactions with users. View results in real-time in RapidPro or send to a customised dashboard for further visualisation, generate a custom report, or export to Excel for additional analysis. 


Campaigns allow you to automate communication with mobile users on a mass scale but with personalised Campaigns_Blue-06-05.pngmessages based on information your user provides.


Triggers_Blue.pngTriggers initiate actions in RapidPro. A trigger can be a keyword received in a text, a point in time, a missed call, or even a follow to a Twitter handle.